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Set Up a GeoTrust True BusinessID (SSL Business) Certificate for Hosting Packages

Learn how to set up a GeoTrust True BusinessID (SSL Business) Certificate for your web-hosting package to secure the information exchanged through your website.

An SSL certificate is valid for only one domain. If you want to protect multiple domains with an SSL certificate, you will need to buy an SSL certificate for each individual domain. Please also read the article about how to Prevent SSL Order Delays before continuing.

Step 1
Log in to your 1&1 Control Panel and select the relevant package.
Step 2
Click the Manage SSL Certificates link from the Domains panel.
Click SSL Certificate for encryption
Domains > Manage SSL Certificates

Step 3
Click Not set up yet next to the GeoTrust True BusinessID certificate type. SSL Certificates overview page
SSL Certificates overview page
Step 4
Choose your domain from the drop-down menu. Review your organizational details and edit them, if needed. Make sure the organizational and technical contact details are correct, as the Certification Authority will try to contact these person(s) during the validation process.

Next, check the box next to I have read and agree to the Terms of Use and click the Set Up SSL Certificate button. Set Up SSL Certificate page
Set Up SSL Certificate page
Step 5
Review your organizational details and edit them, if needed. Make sure the organizational and technical contact details are correct, as the Certification Authority will try to contact these person(s) during the validation process.
Please note:
Any change of the Organization name performed in this step will also be applied to the domain WHOIS data, which are publicly viewable.
Step 6
Click the Ok button.
Set Up SSL Certificate page
Set Up SSL Certificate page
Step 7
The Certification Authority verifies the name, registration and good-standing status of the Organization listed in the Certificate Signing Request with the appropriate Government Registration Agency in its country, state or (in some cases) city of jurisdiction.
Step 8
The Certification Authority sends you an e-mail with a confirmation link to the following addresses under your domain:

administrator@yourdomain.com
hostmaster@yourdomain.com
admin@yourdomain.com
webmaster@yourdomain.com
postmaster@yourdomain.com
Please note:
Make sure any of the above addresses are set up in your contract and the e-mails are forwarded to your contact e-mail address. For help with setting this up, please see the article Create a Forwarding E-mail Address.
Step 9
The Certification Authority ensures the certificate domain name is registered to the enrolling Organization’s legal name in a publicly viewable WHOIS search.

If the domain name is not registered to the enrolling Organization’s legal name, alternative methods include:

  • establishing a “legal link”
  • obtaining evidence of the right to use the domain name, or
  • additional documentation.
Step 10
The Certification Authority completes a verification telephone call with the Organizational or Technical Contact (if employed by the organization), using an independently obtained “third-party” public telephone listing for the organization within the country listed on the Certificate Signing Request.

If the Certification Authority is unable to reach either Contact directly, either a voicemail is left on the contact’s personal voicemail or e-mail is sent with instructions on how to contact the Certification Authority to complete the final verification.

Step 11
After the Organization validation process has been successfully finished, 1&1 will install your SSL Business on your web space.
Step 12
To check the status of your SSL certificate, hover your mouse over the italic 'i' icon. Further information will be shown in a tooltip box. Set Up SSL Certificate page
Set Up SSL Certificate page
For additional information, you may want to reference: