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Remove an External Domain from a Package

Follow the steps below to remove or "cancel" an external domain from your 1&1 account.

Please note:
Removing an external domain will result in the total loss of all associated website files, databases, e-mail accounts, and other data related to that domain. It is possible to transfer this data to your 1&1 hosting package before the DNS is changed to point to 1&1. In any case, it is highly suggested to make a backup of all data associated with the domain.
Step 1
Log in to your 1&1 Control Panel and select the relevant package.
Step 2
Click Domains under My Products in the left side menu.
1&1 Control Panel
1&1 Control Panel
Step 3
Click the Action Menu icon next to the external domain you are cancelling and select Show Details. Domain List
Domain List
Step 4
Click the Remove link.
Renewal & Transfer Section
Renewal & Transfer Section
Step 5
Click the Remove external domain button.
External Domain Removal Prompt
External Domain Removal Prompt
Step 6
You will see a prompt confirming that the removal of your external domain has been scheduled. To complete the process, click the link in the e-mail you receive with the subject "Confirm Your Cancellation Request".
Remove External Domain Prompt
Remove External Domain Prompt
For additional information, you may want to reference: