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Permanently Remove Deleted E-mails in Webmail

Follow the steps below to ensure that e-mails are permanently removed when you delete them.

By default, the 1&1 webmail system will move deleted emails to the Trash folder where they can be viewed and restored if necessary. As a result, since deleting emails are simply transferred to the Trash folder, deleting emails from the Inbox does not free up space in your mailbox. To permanently remove these emails, they must also be deleted from the Trash folder.

As an alternative to this, you may set the configuration of the webmail system to permanently remove deleted emails. Using this option, deleted mails are not moved to the Trash folder, but deleted right away instead. Please note that by permanently removing deleted mails, you will not be able to recover any mail that has been accidentally deleted.

Step 1
Login to the 1&1 webmail system at http://email.1and1.com/ using your full email address and password. Log into Webmail
Log into Webmail
Step 2
Once logged in, click the wrench icon toward the top of the page to take you to the Configuration page. Click the wrench icon
Click the wrench icon
Step 3
Select Preferences from under the E-Mail section. Select Preferences
Select Preferences
Step 4
Select Yes for Permanently remove deleted E-Mails? Select Yes
Select Yes
Step 5
Then be sure to save these setting changes by clicking Save toward the top of the page. Click Save
Click Save
For additional information, you may want to reference: