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Set Up an Auto-Responder

Follow the steps below to set up an auto-responder in your e-mail account, sending an automated reply anytime an e-mail is sent to you.

Step 1
Log in to the 1&1 Control Panel using your Customer ID OR domain name and your password.

If you have only one package, you will land on the Administration page. If you have more than one package, select the package in question to reach its Administration page.

Package overview
Package overview

Step 2
Click the Manage E-mail Users link from the Communication panel.
Manage E-mail Users
Manage E-mail Users

Step 3
Select an e-mail address to set up an auto-responder, then click the Settings button. The Settings button is to the right of the New button
The Settings button is to the right of the New button
Step 4
Click the Edit button next to "Autoresponder" under the Other Settings section.The Edit button is to the right of the Autoresponder status
The Edit button is to the right of the Autoresponder status
Step 5
  • Check the box marked Enable to enable the auto-responder.
  • Enter a Subject for the mail that will be sent as a reply to received mails.
  • Enter a name in the From text box. This is the name that others will see when they receive your auto-responder message.
  • Enter a Message for the auto-responder e-mail. This will be the body of the e-mail.
When finished, click the OK button. The OK button is to the right of the Cancel button
The OK button is to the right of the Cancel button

For additional information, you may want to reference: