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Recover Files from Your Webspace

The following steps will teach you how to use the Webspace Recovery tool to recover files that you may have been accidentally deleted or compromised by an attack.

Step 1
Log in to the 1&1 Control Panel using your Customer ID OR domain name and your password.

If you have only one package, you will land on the Administration page. If you have more than one package, select the package in question to reach its Administration page.

Package overview
Package overview

Step 2
Click Webspace Recovery from the Web Space category of the control panel. Click the Webspace Recovery
Click the Webspace Recovery
Step 3
Select the backup date from which you would like to recover the desired file(s), then click the Select button. Choose a backup date and click the select button
Choose a backup date and click the select button
Step 4
Select the file(s) you would like to recover and click the Add button. Select the files and click the Add button
Select the files and click the Add button
Step 5
The file(s) you selected will appear in the Select Files window below. Click the Recover All button to recover the files. Click the Recover All button
Click the Recover All button
Step 6
The files will be restored to your webspace in a folder named _ProviderRestore. The restoration time will vary depending on how many files are to be restored as well as the total size of the files.

Click the OK button to go back to the Control Panel. Click the OK button
Click the OK button