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Recover Files from Your Webspace

The following steps will teach you how to use the Webspace Recovery tool to recover files that you may have been accidentally deleted or compromised by an attack.

Step 1
Log in to your 1&1 Control Panel and select the relevant package.
Step 2
Click Hosting Overview in the My Products section of the left side menu.
1&1 Control Panel Menu
1&1 Control Panel Menu
Step 3
Click Webspace Recovery in the Manage webspace section.
Hosting Overview
Hosting Overview
Step 4
Select the backup date from which you would like to recover the desired files. Then, click the Select button.
Webspace Recovery Date Selection
Webspace Recovery Date Selection
Step 5
Select the files/folders you would like to recover and click the Add button.
Webspace Recovery File Selection
Webspace Recovery File Selection
Step 6
The files/folders you selected will appear in the Select Files window below. Click the Recover All button to recover the files.
Step 7
The files will be restored to your webspace in a folder named _ProviderRestore. The restoration time will vary depending on how many files are to be restored as well as the total size of the files.

Click the OK button to go back to the Control Panel.
Recovery in Progress Prompt
Recovery in Progress Prompt
For additional information, you may want to reference: