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Retrieve Forgotten Password for Your 1&1 Account

If you have lost or forgotten the password you use to access the 1&1 Control Panel, you can follow the steps below to have the password sent to you via email.

Step 1
Go to http://1and1.com/login and click Forgot Your Password?
Click Forgot Your Password?
Click Forgot Your Password?
Step 2
Input your Customer ID number into the appropriate field and click the Check button.
Enter your Customer ID and click Check
Enter your Customer ID and click Check
Step 3
An email will be sent to the email address on file. Follow the instructions provided in the email to create your new password.
Please note:
You will have only twelve hours to reset your password before the reset request expires.