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Retrieve Forgotten Password for Your 1&1 Account

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Learn how to reset the password for your account if you have forgotten it.

Step 1
Go to and click the Forgot Your Password? link. 1&1 Login Page
1&1 Login Page
Step 2
Input your Customer ID number into the appropriate field and click the Check button. Forgot your password page
Forgot your password page
Step 3
An email will be sent to the email address on file. Follow the instructions provided in the email to create your new password. Confirmation screen
Confirmation screen