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Cancel a Domain and/or Additional Items from Your Package

Follow the steps below to cancel a domain or an additional item from your package.

Cancelling all domains in your hosting package does NOT cancel the hosting plan itself. The hosting plan will remain active and will continue being billed until cancelled. Click here if you want to Cancel an Entire Package.

You can also Disable/Enable Domain Auto-Renewal.

Step 1
Log in to your 1&1 Control Panel and select the relevant package.
Step 2
Click Cancellation in the My Data section.
1&1 Control Panel
1&1 Control Panel
Step 3
Click Next below Cancel domains or additional items.
1&1 Contract Service
1&1 Contract Service
Step 4
Select the domains/additional items that would like to cancel and choose their cancellation options/dates (if applicable). Then, click Next.
Cancellation page
Cancellation page
Step 5
If you are not cancelling any domains, skip to Step 6.

If you are cancelling any domains, you will be notified that all e-mail addresses and web pages attached to the domain(s) will no longer be accessible and that the domain will be available for registration by other parties. To proceed, click Continue Anyway.
Domain Cancellation Notification
Domain Cancellation Notification
Step 6
Select a reason for your cancellation. Then, click Next.
Your Additional Items Summary
Your Additional Items Summary
Step 7
A summary of the items selected will be displayed. If this is correct, click Next to proceed.
Your Additional Items Summary
Your Additional Items Summary
Step 8
Your cancellation request has now been submitted. In order to activate this cancellation request, click the activation link in the e-mail sent to the e-mail address displayed.

If you have not received the e-mail, you can request it again using the Resend Activation E-mail link.
Activation Page
Activation Page
For additional information, you may want to reference: